Privacy Policy

1Introduction

QuantVPN is a virtual private network (VPN) service operated by Kuraakani Online Pvt. Ltd., based in Lalitpur, Nepal.

We believe privacy should be built into the technology people use to access the internet. This Privacy Policy explains how QuantVPN handles personal information when you visit our website, create an account, subscribe to our service, use our applications, or contact our support team.

QuantVPN is designed around a no-logs approach, RAM-only VPN server infrastructure, and a hybrid post-quantum cryptographic design combining ML-KEM-1024 and X25519.

We earn revenue from subscriptions, not from selling users' browsing histories.

Please read this Policy carefully to understand what information is handled to operate QuantVPN, how that information is used, and what rights you may have under applicable law.

2Who We Are

QuantVPN is operated by:

For privacy questions, requests concerning your personal information, or requests to delete your account, please contact us at the email address above.

3Our No-Logs Policy

QuantVPN does not store your browsing activity or VPN connection logs.

Our service is designed to protect the privacy of your online activity rather than monitor or record your browsing behavior.

We do not maintain browsing histories or VPN connection logs to track individual users' online activities.

Our no-logs commitment concerns VPN browsing activity and connection logs. It does not mean that no information is ever processed anywhere in the broader service. Account administration, subscription management, payment processing, customer support, and website operation may require limited information, as described in this Policy.

We do not sell users' VPN browsing histories or use VPN connection logs to build advertising profiles.

4RAM-Only Server Infrastructure

QuantVPN advertises RAM-only VPN server infrastructure without persistent hard drives in the advertised server environment.

This architecture is designed to operate using volatile memory rather than persistent disk storage. Information held only in volatile memory is ordinarily lost when the relevant system loses power or restarts.

RAM-only infrastructure complements the no-logs policy by reducing the persistence of information on VPN servers.

The RAM-only design applies to the advertised VPN server environment. Account management, payment processing, customer support, website hosting, and other supporting systems may have separate storage requirements and retention practices.

5Information We Collect or Process

We aim to handle only information reasonably necessary to provide, secure, and administer QuantVPN.

5.1Account Information

QuantVPN allows users to create an account using an email address.

We may process your email address and associated account information to:

• Create and administer your account.
• Authenticate your access to the service.
• Help you recover or secure your account.
• Manage your subscription and service entitlements.
• Communicate important account, security, & service updates.
• Respond to requests submitted to our support team.

5.2Subscription and Payment Information

QuantVPN offers paid subscriptions, including a monthly plan, and may offer additional bandwidth purchases.

We support payment processing through Nimbuzz Pay and external payment providers, depending on the payment method and transaction.

Information associated with a payment may include transaction references, payment status, purchase amount, subscription dates, refund status, and information needed to reconcile a transaction.

Payment providers may independently process payment information under their own privacy policies and legal obligations. The information available to QuantVPN depends on the payment method and the information returned by the relevant provider.

We do not represent that independent payment providers' systems operate under the RAM-only architecture used for the advertised VPN server environment.

5.3VPN Browsing Activity and Connection Logs

QuantVPN does not store your browsing activity or VPN connection logs.

We do not maintain VPN connection logs as a record of individual users' browsing behavior.

This commitment is distinct from account and subscription records that may be needed to administer your account.

5.4Essential Website Cookies

QuantVPN's website uses essential cookies or similar technologies where necessary for core website functionality, security, session management, and other requested technical functions.

We do not use website advertising trackers or analytics cookies as part of the website configuration described by this Policy.

Essential cookies are not intended to build advertising profiles or track your browsing activity across unrelated websites.

You can manage or remove cookies through your browser settings. Disabling essential cookies may affect some website features.

5.5Customer Support Information

If you contact QuantVPN support, we may process the information you provide, including your email address, the contents of your message, and information necessary to investigate and resolve your request.

Support information may be used to:

• Respond to questions and complaints.
• Resolve account and subscription issues.
• Investigate technical problems.
• Process account-deletion requests.
• Address security concerns.
• Maintain appropriate records of customer support interactions.

Support communications are separate from VPN browsing activity and connection logs.

5.6Application and Device Information

Information may be processed locally by your device, operating system, or application to provide VPN functionality, display connection status, manage settings, or diagnose a problem.

QuantVPN's no-logs commitment concerns VPN browsing activity and connection logs. It should not be interpreted as a claim that independent operating systems, app stores, or other third-party services never process device or application information.

We do not use advertising analytics cookies on the website under this Policy. Any material change to our website tracking practices will be reflected in an updated notice where appropriate.

6How We Use Information

Information handled by QuantVPN may be used for the following purposes:

• Providing and maintaining the VPN service.
• Creating accounts and authenticating users.
• Managing subscriptions, bandwidth allowances & purchases.
• Processing payments, refunds, and billing enquiries.
• Responding to customer support requests.
• Maintaining service security and availability.
• Troubleshooting technical problems.
• Communicating important service changes.
• Preventing fraud and addressing abuse.
• Complying with applicable legal obligations.
• Protecting the rights, safety, and legitimate interests of QuantVPN & its users.

We do not sell VPN browsing histories or use VPN connection logs to create advertising profiles.

Where consent is required by applicable law for a particular processing activity, we will seek that consent.

7Encryption and Security

QuantVPN advertises a hybrid cryptographic design combining ML-KEM-1024 and X25519.

ML-KEM is a standardized post-quantum key-encapsulation mechanism, while X25519 is an established elliptic-curve key-agreement mechanism. The hybrid design combines these mechanisms as part of QuantVPN's advertised cryptographic approach.

QuantVPN also advertises modern VPN protocols and protective features, including a kill switch and DNS leak protection.

The public implementation repository is available at:

We use security measures intended to protect information against unauthorized access, alteration, disclosure, or loss.

No internet-connected system can guarantee protection against every possible threat. Users should maintain updated applications and operating systems and protect their account credentials.

8How We Share Information

QuantVPN does not sell users' personal information or VPN browsing histories.

We may share limited information in the following circumstances.

8.1Payment Providers

We work with Nimbuzz Pay and external payment providers to process transactions, manage subscriptions, handle refunds, and reconcile payments.

The information shared depends on the payment method and the requirements of the transaction.

External providers may process information independently under their own privacy policies.

8.2Service Providers

We may use providers for essential website hosting, account infrastructure, customer support, security, and other functions necessary to operate QuantVPN.

Where a provider processes personal information on our behalf, access should be limited to what is necessary for its assigned purpose and governed by appropriate arrangements.

8.3Legal Requests

We may disclose information when required by applicable law or a valid and binding legal process issued by a competent authority with lawful jurisdiction.

Where legally permitted, we will seek to limit disclosure to information that we are legally required to provide.

QuantVPN does not store VPN browsing activity or VPN connection logs. We cannot supply records that we do not retain or possess. We may, however, hold account, subscription, payment, or support information that is relevant to a lawful request.

8.4Security and Protection

We may process or disclose relevant information where reasonably necessary to investigate fraud, address security incidents, protect users, enforce our terms, or protect our legal rights, subject to applicable law.

8.5Business Transfers

If QuantVPN or its operating business undergoes a merger, restructuring, acquisition, or transfer of assets, relevant information may be handled as part of that transaction in accordance with applicable law and appropriate safeguards.

9International Data Transfers

QuantVPN is operated by a company based in Nepal. Depending on the services used for payments, hosting, account management, and customer support, some information may be processed in other countries.

Where personal information is transferred internationally, we will apply the safeguards and legal requirements applicable to that transfer.

Independent service providers may also be subject to the laws and privacy obligations of the jurisdictions in which they operate.

10Data Retention and Deletion

QuantVPN does not store VPN browsing activity or VPN connection logs.

Other information may need to be retained for legitimate operational purposes, including:

• Account administration.
• Subscription and payment records.
• Refund and transaction reconciliation.
• Customer support requests.
• Security and fraud investigations.
• Compliance with applicable legal obligations.
• The establishment, exercise, or defense of legal claims.

We retain such information only for as long as reasonably necessary for the relevant purpose, subject to applicable legal requirements.

Retention periods may differ by information category and provider. Independent payment providers may retain transaction information under their own policies and legal obligations.

When information is no longer required and no lawful basis requires continued retention, we will take appropriate steps to delete it or otherwise dispose of it securely.

Closing your account does not necessarily delete transaction records that must be retained under applicable law or records independently held by payment providers.

11Account Deletion and Privacy Requests

To request deletion of your QuantVPN account, contact:

Please provide sufficient information for us to identify the relevant account. Do not send your password or other unnecessary sensitive information.

We will verify the request as reasonably necessary and process it in accordance with applicable law.

When an account-deletion request is completed, we will delete or de-identify account information that is no longer required, subject to legitimate retention requirements, unresolved transactions, security needs, and applicable law.

Account deletion may end access to the service and any associated benefits. It does not automatically erase records held independently by payment providers.

You may also use this contact address to request access to or correction of personal information, ask questions about data handling, or exercise other rights available under applicable law.

12Your Privacy Rights

Depending on the laws that apply to you, you may have the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of personal information where applicable.
• Object to or request restrictions on certain processing.
• Withdraw consent where processing is based on consent.
• Request a copy of information where a portability right applies.
• Close your account.
• Submit a complaint to a competent privacy or data-protection authority.

To exercise an applicable right, email contact@nimbuzz.com.

We may need to verify your identity before responding. We will handle requests within the time required by applicable law and explain where a request cannot be fully satisfied.

13Children's Privacy and Minimum Age

QuantVPN is for individuals who are 18 years of age or older.

Individuals under 18 must not create an account or subscribe to QuantVPN.

We do not knowingly seek to collect personal information from children in violation of applicable law. If you believe that a person under 18 has created an account, please contact us so that we can review the matter and take appropriate action.

14Third-Party Services and Websites

Our website and applications may link to external websites, application stores, payment providers, or other third-party services.

Those services operate under their own terms and privacy policies. QuantVPN does not control their independent data-handling practices.

We encourage users to review relevant third-party privacy notices when accessing those services or making payments.

15Changes to This Privacy Policy

We may update this Policy to reflect changes to QuantVPN's features, infrastructure, service providers, legal obligations, or privacy practices.

The current version will be published on our website with an updated “Last Updated” date.

Where required by law, we will provide additional notice or obtain consent before implementing a material change.

Continued use of the service following an update will be handled in accordance with applicable law; it does not replace consent where consent is legally required.

16Applicable Law

This Policy is intended to be interpreted in accordance with applicable laws governing the handling of personal information, including relevant laws of Nepal.

The application of any additional privacy laws depends on the circumstances, including the locations of users & the nature of the processing.

Nothing in this Policy is intended to remove or restrict a right that cannot lawfully be excluded under applicable law.

17Contact Us

For privacy questions, requests to access or correct personal information, account-deletion requests, or other privacy-related concerns, contact: